Last updated: July 2, 2016
Use of the Site
We Do Not Provide Medical or Mental Health Care Advice
All of the Treating Providers, Life Coaches or Faith-based Counselors (“Providers”) who deliver Services through LetsTalkCounseling.com are independent professionals solely responsible for the services each provides to you. The Company does not practice mental health care or any other licensed profession, and does not interfere with the practice of mental health care or any other licensed profession by such Providers, each of whom is responsible for his or her services and compliance with the requirements applicable to his or her profession and license. The information on the Site provided by LetsTalkCounseling.com does not constitute medical advice of any kind and it is not intended to be, and should not be, used to diagnose or identify treatment for a medical or mental health condition. Nothing on the Site should be construed as an attempt to offer or render a medical or mental health opinion or otherwise engage in the practice of medicine by The Company. Neither the Company nor any third parties who promote the Services or provide you with a link to the Service shall be liable for any professional advice you obtain from a Provider via the Site and its Services.
HIPAA compliance and use of e-signatures
Continually striving to provide robust security consistent with the Health Insurance Portability and Accountability Act (HIPAA), LetsTalkCounseling.com employs five (5) core elements essential to HIPAA compliance and the use of e-signatures:
Patient’s User Account
When you register on the Site, you are required to create an account (“Account”) by entering certain information collected by The Company (collectively “Account Information”). You agree that the Account Information that you provide to us at all times will be true, accurate, current, and complete. If you are not of legal age to form a binding contract (at least 18 years of age), then you may not register to use our Services. You may not transfer or share your Account password with anyone. You are responsible for maintaining the confidentiality of your Account password and for all activities that occur under your Account. The Company reserves the right to take any and all action, as it deems necessary or reasonable, regarding the security of the Site and your Account Information. In no event and under no circumstances shall The Company be held liable to you for any liabilities or damages resulting from or arising out of your use of the Site, your use of the Account Information or your release of the Account Information to a third party. You may not use anyone else’s account at any time.
Right to Access and Use the Site and Services
Third Party Website Links and Content
The Company, Providers or third parties may provide content, links or otherwise direct Patients to other sites and resources on the Internet. The Company has no control over such sites and resources and is not responsible for and does not endorse such sites and resources. The Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any information, software, or links found at any other website, internet location, or source of information, nor for your use of such information, software or links, nor for the acts or omissions of any such websites or their respective operators.
Trademarks and Copyrights
Certain of the names, logos, and other materials displayed on the Site or in the Services may constitute copyrighted material, trademarks, trade names, service marks or logos (“Marks”) of The Company or other entities. You are not authorized to use any such Marks or material without the express written permission of The Company. Ownership of all such Marks, material and the goodwill associated therewith remains the property of The Company or those other entities.
The Company may suspend or terminate your use of the Site, your Account and/or registration for any reason at any time. After such termination, The Company will have no further obligation to provide the Services, except to the extent we are obligated to provide you access to your health records, if any such records exist, or Providers are required to provide you with continuing care under their applicable legal, ethical and professional obligations to you.
Disclaimer of Warranties
You expressly agree that use of the Site or Services is at your sole risk. Both the Site and Services are provided on an “as is” and “as available” basis. The company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to any warranties of merchantability, fitness for a particular use or purpose, non-infringement, title, operability, condition, quiet enjoyment, value, accuracy of information and system integration.
You acknowledge and agree that The Company does not provide medical or mental health advice, diagnosis, or treatment, and is strictly a technology platform and infrastructure for connecting patient/consumers with independent third party Providers, including licensed mental health care providers, life coaches and faith based-counselors. You acknowledge and agree that the Providers using the Site are solely responsible for and will have complete authority, responsibility, supervision, and control over the provision of all services, advice, instructions, treatment decisions, and other services performed, and that such Providers services will be provided and performed exclusively by or under their sole discretion, as they deem appropriate.
Without limiting the foregoing, The Company makes no warranty that (i) the service will be effective, will function without disruptions, delays or errors, will be reliable or accurate, or will meet your requirements, (ii) the service will be uninterrupted, timely, secure, error-free, or accessible at times or locations of your choosing, (iii) the results or information that may be obtained from the use of the service will be accurate, reliable timely, or complete, (iv) the quality of any products, services, advice, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors will be corrected. Except as expressly set forth herein, The Company makes no warranties about the software and functions made accessible through the Site or any other security associated with the transmission of sensitive information.
Limitation of liability
You understand that to the extent permitted under applicable law, in no event will The Company or its officers, directors, parents, subsidiaries, affiliates, employees, agents or licensors be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data or other intangible losses arising out of or related to your use of the Site or the Services, regardless of whether such damages are based on contract, tort (including negligence and strict liability), warranty, statute or otherwise. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law. If you are dissatisfied with any portion of the service or with these terms of service, your sole and exclusive remedy is to discontinue use of the service.
You agree to indemnify, defend and hold harmless The Company, its officers, directors, employees, agents, subsidiaries, affiliates, licensors, and suppliers, harmless from and against any claim, actions, demands, liabilities and settlements, including without limitation reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these terms and conditions
Consent to Terms
The Company is not responsible for the internet or data bandwidth and signal of your mobile device.
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